Privacy policy
This Privacy Policy describes how AE Florida (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or communicate with us regarding ae-florida.com (the “Site”) (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on the Site with the updated “Last updated” date.
Information We Collect
We collect personal information from you through various interactions, including:
Information You Provide Directly:
- Contact details: name, email address, phone number
- Account information: username, password, security questions
- Customer support messages or form inputs
Usage Data:
- Device and browser type, IP address, access times, interactions with our Site
- Cookies and similar technologies are used to collect data on user behavior
Information from Third Parties:
- Payment processors
- Analytics and hosting providers (e.g., Vercel)
Use of Your Personal Information
We use your information to:
- Provide, improve, and maintain the Services
- Process transactions and manage your account
- Respond to inquiries and provide customer support
- Detect and prevent fraud or security issues
- Communicate with you about updates, promotions, and relevant content
- Comply with legal obligations
Cookies
We use cookies and similar tracking technologies to:
- Analyze usage and traffic patterns
- Remember your settings and preferences
- Improve functionality and user experience
You can manage or disable cookies in your browser settings. Blocking cookies may limit certain features on our Site.
Disclosure of Personal Information
We may share your information with:
- Vendors who assist with Site operations (e.g., hosting, support, analytics, payment processing)
- Marketing and business partners for promotional purposes
- Legal authorities if required to comply with law, enforce policies, or protect rights
- Affiliates within our corporate structure
- In the event of a business transaction (merger, acquisition, etc.)
Children’s Privacy
Our Services are not intended for use by children under 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us for removal.
Security & Data Retention
We take reasonable measures to protect your information. However, no system is completely secure. We retain data as long as necessary for the purposes outlined, including legal compliance and service delivery.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access your personal information
- Request deletion or correction
- Withdraw consent or restrict processing
- Data portability
- Object to marketing communications
- File a complaint with a regulatory authority
To exercise these rights, contact us at jj@ae-florida.com. We may request verification of your identity before processing.
Third–Party Links
Our Site may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.
International Transfers
Your information may be processed outside your country of residence, including in countries that may have different data protection laws. We take appropriate safeguards to protect your data when transferred internationally.
Contact
If you have questions or concerns about our privacy practices, or wish to exercise your rights, contact us at:
jj@ae-florida.com
Business Address: 427 Brimming Lake Road, Minneola Florida 34715